Shipping policy

At Anil Kumar, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully.

1. Order Processing

All orders are processed within 2–5 business days after payment confirmation.
Orders are not processed or shipped on Sundays and public holidays.
During peak seasons, sales events, or holidays, processing times may be slightly longer.

2. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Any promotional free shipping offers will be clearly mentioned on the website.

3. Delivery Time

Estimated delivery timelines:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: 7–14 business days

Actual delivery times may vary depending on location, courier availability, and external factors.

4. Order Tracking

Once your order has been shipped:

A tracking number will be provided via email, SMS, or WhatsApp (if applicable).
Customers can track their shipment through the courier partner's tracking system.

5. Delivery Delays

While we strive to ensure timely delivery, Royal Collection is not responsible for delays caused by:

Courier or logistics partners
Weather conditions
Natural disasters
Government restrictions
Public holidays
Strikes or unforeseen circumstances beyond our control

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

Royal Collection shall not be responsible for delivery failures or delays caused by:

Incorrect shipping addresses
Incomplete address details
Incorrect contact numbers

Additional shipping charges may apply for re-delivery requests.

7. Damaged or Missing Packages

If your package arrives damaged or if any item is missing:

Contact us within 48 hours of delivery.
Provide clear photos of the package and products received.

We will investigate the issue and provide a suitable resolution.

8. International Shipping

Currently, Royal Collection ships within India only unless otherwise stated on our website.